Terms and Conditions

Last Updated: 28 June 2025

1. Introduction

1.1. These Terms and Conditions (“T&Cs”) govern your use of Sportuna, operated by Sportuna Limited (“we”, “us”, “our”), accessible via sportuna.me.uk.

1.2. By registering an account, accessing, or using any part of our services, you confirm that you have read, understood, and agree to be bound by these T&Cs, our Privacy Policy, Responsible Gambling Policy, and any other policies referenced herein.

1.3. If you do not agree with any part of these T&Cs, you must immediately cease using our services.

2. Definitions

  • Player/User/You: Any individual who registers or plays games on the Website.
  • Account: Your personal profile registered on the Sportuna platform.
  • Games: All betting, casino, and gaming services offered on the Website.
  • Operator: Sportuna Limited, the company operating and managing the Website.
  • Bonus: Any promotional offer, including free bets, bonus funds, or free spins.

3. Eligibility and Account Registration

3.1. You must be at least 18 years old and legally permitted to gamble in the United Kingdom to use our services.

3.2. It is your responsibility to ensure that gambling is lawful in your jurisdiction. We do not accept players from jurisdictions where gambling is prohibited.

3.3. Employees of Sportuna Limited, its affiliates, subsidiaries, or their immediate family members are prohibited from registering or participating.

3.4. Only one account per individual, household, IP address, or device is permitted.

3.5. You must provide accurate, complete, and up-to-date information during registration including name, address, date of birth, email, and payment details.

3.6. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

3.7. We reserve the right to verify your identity at any time and may request documents such as passport, utility bill, or proof of payment method.

3.8. Accounts with false or misleading information will be suspended or closed and any winnings forfeited.

4. Deposits and Withdrawals

4.1. Deposits must be made using payment methods registered in your name.

4.2. Minimum and maximum deposit and withdrawal limits apply and are detailed in the Banking section of the Website.

4.3. We do not charge fees on deposits or withdrawals; however, third-party payment providers may apply charges.

4.4. Withdrawals will be processed to the original payment method where possible.

4.5. Withdrawals may require identity verification before processing; failure to provide requested documents may delay or prevent withdrawal.

4.6. We are not a financial institution and do not offer credit or loans.

4.7. Suspicious or irregular deposit or withdrawal activity may result in account suspension or closure.

5. Account Management

5.1. You are responsible for all activity on your account.

5.2. You must keep your account information accurate and up to date.

5.3. You may close your account at any time by contacting Customer Support.

5.4. We reserve the right to suspend, restrict, or terminate your account at our discretion, particularly in cases of suspected fraud, collusion, or breach of these T&Cs.

5.5. Password resets can be done via the recovery tool or by contacting Customer Support.

6. Responsible Gambling

6.1. Sportuna is committed to promoting responsible gambling. We provide tools such as deposit limits, loss limits, session limits, and self-exclusion options.

6.2. If you suspect you have a gambling problem, please use our responsible gambling tools or contact our support team for assistance.

6.3. For further information and support, please visit the UK Gambling Commission’s website or GamCare’s support page:

7. Prohibited Conduct

7.1. You must not engage in any form of cheating, fraud, collusion, or illegal activities including but not limited to:

  • Money laundering or terrorist financing.
  • Use of bots, automated scripts, or software to manipulate gameplay.
  • Maintaining multiple accounts.
  • Using VPNs, proxies, or other methods to circumvent geographical or account restrictions.
  • Sharing your account or allowing others to play on your behalf.

7.2. We reserve the right to suspend or close accounts and withhold winnings if misconduct is suspected.

8. Bonuses and Promotions

8.1. All bonuses and promotional offers are subject to specific terms and wagering requirements, which are available on the Promotions page.

8.2. Abuse of bonuses, including multi-accounting or collusion, is strictly prohibited.

8.3. We reserve the right to withhold, cancel, or reclaim bonuses and winnings if abuse or exploitation is detected.

8.4. Bonuses may have expiry dates and game restrictions.

9. Fair Gaming and Technical Issues

9.1. All games are provided by certified software suppliers and use random number generators (RNGs) to ensure fairness.

9.2. We reserve the right to void bets or winnings resulting from technical errors, malfunctions, or breaches of these T&Cs.

10. Liability

10.1. We accept no liability for any losses or damages arising from your use of the Website, including technical failures, delays, or interruptions.

10.2. You gamble at your own risk; our maximum liability is limited to the amount of your last deposit.

10.3. We are not responsible for the content, security, or availability of external websites linked from our platform.

11. Data Protection and Privacy

11.1. Your personal data is processed in accordance with our Privacy Policy, which complies with the UK General Data Protection Regulation (UK GDPR).

11.2. We implement industry-standard security measures to protect your data.

11.3. For details on how we collect, use, and store your information, please refer to our Privacy Policy.

12. Intellectual Property

12.1. All content, trademarks, logos, and materials on Sportuna are the property of Sportuna Limited or its licensors.

12.2. You may not reproduce, distribute, or modify any content without prior written permission.

13. Complaints and Dispute Resolution

13.1. If you have a complaint, please contact our Customer Support team.

13.2. We will endeavour to resolve your complaint promptly and fairly.

13.3. If you remain dissatisfied, you may escalate the matter to an independent Alternative Dispute Resolution (ADR) provider or the UK Gambling Commission.

13.4. All complaints and dispute communications must be submitted in writing.

14. Amendments to Terms

14.1. We reserve the right to amend these T&Cs at any time.

14.2. Significant changes will be communicated via email or website notifications.

14.3. Continued use of the Website after changes constitutes acceptance of the updated terms.

14.4. It is your responsibility to review these T&Cs periodically.

15. Contact Information

For questions, support, or to exercise your rights under these T&Cs, please contact us at:

By registering and using Sportuna, you confirm that you have read, understood, and agree to these Terms and Conditions.